How Little Big Change is leveraging user-generated videos as social proof for its online shop

CASE STUDY

Little Big Change felt that the best way to inspire its visitors and help them discover its services was to let its existing customers do the talking.

The brand wanted its best ambassadors to share their experience on video and present their products from the perspective of someone who actually uses them.

The goal: set visitors’ minds at ease with useful, relatable and authentic videos.

  • 3

    Average video views per session on the Video Shopping Gallery

  • 71%

    Average video completion rate

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Skeepers’ platform allows us to simplify the entire process of creating and sharing authentic and relatable videos at each step of the customer journey. Going from customer engagement to automated postproduction, with instant broadcasting and result tracking.

Audrey Heiser, Head of Marketing